Sumsub Help Center

Browse helpful guides that explain how verification works and what you may need at each step

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Sumsub ID
Is my data safe with Sumsub IDSumsub ID AccountHow Sumsub ID WorksManaging Sumsub ID AccountWho are Sumsub
Common issues & Troubleshooting
When Verification FailsVerification Under ReviewReporting Issues with Identity VerificationHow to Fix Camera IssuesWhen the Language is Not Supported
Identity Verification
Acceptable Identity DocumentsRequirements for Identity DocumentNFC-based Identity Verification Steps
Address Verification
Acceptable Address DocumentsRequirements for Address Document
Selfie & Liveness
LivenessShort Video Check
Other Verification Steps
Email VerificationPersonal Information StepPayment Method RequirementsVideo Identification
Business Verification
What is Business VerificationRequirements for Business Verification