Acceptable Address Documents

To create a verification profile, you may need to submit proof of address. Here you can find the default settings.

Sumsub does not define which data or documents are required, which regions are supported, or any other verification conditions. These are determined by the companies you verify for, based on their local regulations and internal policies.

Accepted documents

Utility bill (gas, electricity, water, internet, cable, or landline phone)
Bank or credit card statement
Lease or mortgage agreement
Tax bill
Government-issued benefit payment letter
Public authority letter
Employer’s certificate confirming address
Voter registration certificate
Vehicle registration certificate
Affidavit with seal and signature

Alternative proof of address

The following documents can also be accepted as proof of address if they include the full address:

Passport
Identity card
Driving license
Residence permit

The same document cannot be used to confirm both your identity and address. If you submit an ID document as proof of address, use another document to verify identity.

What we don’t accept

Pension statements
Insurance statements and policies
Mobile phone or satellite TV bills
Medical bills
Purchase receipts or pay stubs
Neobank statements
PO Box addresses (except in certain countries)

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