🆔Acceptable Identity Documents
Identity verification may be required when opening an account to ensure safety and compliance.
Sumsub does not define which data or documents are required, which regions are supported, or any other verification conditions. These are determined by the companies you verify for, based on their local regulations and internal policies.
✅Accepted Documents
A default list of acceptable documents:
- passport (domestic or international);
- driver’s license;
- ID card;
- residence permit.
⚠️Not Accepted Documents
Please don’t upload the following:
- student ID;
- work badge or employee card;
- building or office access pass;
- non-government-issued identity documents.
👁🗨 FAQ
- ** Why is my document not listed as an option for identity verification?
**
If your document isn’t shown as an option, try choosing another one. If no suitable document is available, please contact the company you’re verifying for - they’ll let you know what to do next. Sumsub maintains a default list of acceptable documents; however, the company you’re verifying for decides which specific document types and countries are accepted.
- ** Does Sumsub support digital IDs?
**
We accept digital identity documents from a limited number of countries. Availability also depends on the verification requirements set by the company you are verifying for. If your digital document cannot be verified, please try uploading a photo or scan of a physical document. If that is not possible, contact the company you are verifying for - they’ll let you know what to do next.