Payment Method Verification Overview

You may be asked to verify your bank card when registering your account or when confirming a transaction or transfer. Bank cards are checked for security and compliance purposes.

Bank Card Verification Steps

1. Create an account/request a transaction. Each time you attempt to open an account with a regulated entity or complete a transaction, you are asked to confirm the bank card that you plan to use for it.
2. Add a bank card. Take a photo of your bank card and upload it to the system. Make sure the data on the card is clearly visible. To learn more about the requirements for uploaded photos, refer to this article.
3. Wait for the data to be verified. The data on the card is matched against your profile.
4. Confirm card ownership before making a transaction. Pass a liveness check to prevent fraudsters from posing as you.
5. Receive a status message. The system informs you of successful verification or explains what needs to be done in order to get verified. If you have the reasons to believe your application was wrongly declined, follow the link in the message to contact support.

After you have passed the steps of the standard KYC verification, you might be asked to confirm your payment method. You will be asked to take a picture of your card or a screenshot of the online bank account (with your name clearly visible on it).

In some cases, instead of the picture, you may be asked to enter the details of your payment method or pass liveness.

Same as with KYC, you can complete the verification using just one or both of your devices, mobile and web. Start the verification on desktop and smoothly switch to mobile with the help of a QR code, link or a message sent to your phone:

1. Submit a picture of your card. Upload a picture of your choice. In some cases, you might be asked to enter your payment method details as well.

2. Click Next after submitting all the required info.

3. You might be asked to take a selfie to make sure that it is the real you and not an imposter registering under your name. Click Start liveness check to start the verification as it is shown in the picture below. Make sure that your face fits into the oval space on the screen and the system has taken a perfect shot. To finish the check, click Next.
4. Review the provided information. Once you are sure it is correct, click Next.

5. After you have completed the payment method verification, your documents and data are going to be submitted for review which usually takes from 1 to 3 minutes. The information about your check result will be shown on the last screen, as you can see in the picture below.

Here you go! We are sure your check went perfectly well, but do not forget — if you have any questions, our customer support chat to the right can help you out 24/7.